Sunday, January 25, 2009

Website to track promises

I receive a daily Google alert linking me to all published stories about trust, promises, relationships, and so on. When I got this one, I had mixed views.

Link to the full story here http://your4state.com/content/fulltext/?cid=50522

Website Tracks President Obama's Promises To The Nation
Reported by: Jackie Cutler
Wednesday, Jan 21, 2009 @07:28pm EST


FREDERICK, MD - President Barack Obama has been in office less than a week, and although his presidency is a sign of change, many are wondering how much change he'll really bring.His promises range from more jobs, to better education, to less loopholes for big corporations.In total he's made more than 500 promises, and now a website called politifact.com is helping you keep tabs on all of them.Using an Obameter, the website lists all of the promises, which ones he's kept as well as which promises he's broken.So far President Obama has only kept two: appointing a Republican to his cabinet and changing a capital gains tax law.Still, some in the four-state region say perhaps more important than keeping his promise is the energy his presidency brings.If you would like to keep track of President Obama's promises, click here.

I thought - Ok, that's great that people are actually tracking the promises made by a politician, especially one as influential and critical to the world economy as Obama.

But then I thought - Hmmm. How would I feel if there was a website tracking all MY promises??!!

How would YOU feel?

Monday, January 5, 2009

Good intentions don't build trust

You know the saying "The road to hell is paved with good intentions." What's interesting is when you really think about this. Why is this so?

With the ENP Wall® entente's trust model, I talk about making promises - both implicitly and explicitly. I also talk about expectations and needs. Good intentions, like "we'll catch up", "let's do lunch", "my new year's resolution is to stop smoking", "we should spend more quality time together" - whatever we say to make people or ourselves feel better, are actually promises we're making. They create expectations in people's minds, including our own, and they satisfy our core needs. So, we believe them. We trust them. Unless of course we know it's just talk, in which case we lose even more respect for them every time they say it, including losing respect for ourselves.

Even if the good intentions really were meant, if they don't eventuate, the wall comes crashing down or the trust is chipped away or cracked.

Good intentions don't build trust. Seeing them through, carrying them out, delivering on them - that's what builds trust!