Thursday, October 28, 2010

Sheridan Voysey Interviews Vanessa on The Power of Trust

Sheridan Voysey from Hope 103.2 interviews Vanessa on 'The Power of Trust.'

The Truth about Trust Insight No 4

You actually trust people and things every day, thousands of times. When they deliver the outcome we are relying on them for, we have peace, we can get on with life. When they don't, it creates feelings of frustration, disappointment, anger. Trust is the key to a peaceful and stress free life!

Friday, October 22, 2010

The Truth about Trust Insight No 3

Trust is our ability to rely on a person (or people), on an organisation, or on products and services, to deliver an outcome to us. That is the fundamental definition of trust - when we cannot trust someone or something, we were unable to rely on them to deliver the outcome we wanted.

Wednesday, October 20, 2010

Servant leadership wins trust

A recent study by Sen Senjaya and Andre Pekerti has shown produced the following results: "Subordinates who perceived high servant leadership behavior in their leaders had significantly higher trust levels compared with those who perceived low servant leadership behavior in their leaders."

For more information click here.

If you would like to build trust within your organisation please click here.

Monday, October 18, 2010

The Truth about Trust Insight No 2:

The Truth about Trust Insight No 2:

Most people actually do not know what trust is, therefore have difficulty building or restoring it. If there is a focus on building trust, without a clear framework, it really is hit and miss.

Verification

Verifying Technorati: 3UFU6M29ZSR5

Thursday, October 14, 2010

The Truth about Trust Insight No: 1

Thought I'd start sharing some things from 'The Truth about Trust in Business,' now approaching it's third birthday!

Here's the truth about trust insight No 1:

If 99% of people agree that trust is critical in their relationships, why is it that less than 5% actually do anything to consciously build and maintain trust? My... thought - they simply don't know how.

Tuesday, October 12, 2010

Telstra and a Promise worth keeping

I was flicking through the Good Weekend magazine and found an ad for Telstra supporting Legacy. Don't get me wrong - I think the fact that Telstra is out there supporting good things for the community is fantastic. I hope I can get them on board supporting the International Day of Trust, but the ad reads like this:

'A promise worth keeping' - what are they trying to say? The first thing I thought was 'Does that mean that Telstra doesn't believe that all promises are worth keeping?' Is it just me, because I'm sensitive to the whole thing about promises and their role in building or breaking trust? Or should they seriously consider changing their marketing?

Maybe they haven't read the books I sent them!